Last updated: 22 July 2026
Pharmacy Weight Loss Southport | GPhC Registration No. 9012511 | Last updated: July 2026
These Terms of Service govern your use of the services provided by Pharmacy Weight Loss Southport, a GPhC-registered online pharmacy operating in Southport, UK. By using our services, you agree to these terms in full. Please read them carefully before proceeding.
Pharmacy Weight Loss Southport is a General Pharmaceutical Council (GPhC) registered online pharmacy. Our GPhC registration number is 9012511. We are authorised to dispense prescription and non-prescription medicines to patients in the United Kingdom. Our services are intended solely for use by individuals residing in the UK.
To use our services, you must be aged 18 or over and a resident of the United Kingdom. You must complete our online consultation honestly and accurately. We reserve the right to decline or withdraw treatment at any time if we determine that our services are not suitable or safe for you.
Our weight loss treatments are not suitable for individuals who are pregnant, breastfeeding, or have certain underlying medical conditions. Our clinical team will assess your suitability during the consultation process. Providing false or misleading information during consultation may place your health at risk and may constitute a criminal offence.
All prescription medicines dispensed by Pharmacy Weight Loss Southport are issued only after a clinical assessment has been completed and approved by one of our qualified prescribers. A prescription will only be issued where it is deemed clinically appropriate for you.
Prescriptions are valid for the period stated on the prescription document. We are unable to dispense medicines beyond the authorised quantity or without a valid, current prescription. Repeat prescriptions are subject to ongoing clinical review and are not guaranteed.
You must inform us of any changes to your health, medications, or circumstances that may affect your treatment. Failure to do so may result in harm and may affect your eligibility for continued prescribing.
Payment is required in full at the time of placing your order. We accept major debit and credit cards and other payment methods as indicated on our website. All prices are displayed in pounds sterling (GBP) and include VAT where applicable.
You will not be charged for a prescription that is not approved by our clinical team. In such cases, a full refund will be issued promptly. We use secure, encrypted payment processing to protect your financial information.
Once your order has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is made via a tracked, discreet postal service to your specified UK address.
We cannot be held responsible for delays caused by third-party couriers, incorrect addresses provided by the patient, or circumstances beyond our control. If you have not received your order within a reasonable timeframe, please contact us and we will investigate promptly.
You have the right to cancel your order prior to dispatch. To cancel, please contact us as soon as possible. If your order has already been dispatched, we are unable to accept a return of prescription medicines for safety and regulatory reasons, and a refund cannot be issued.
If a prescription is not approved following clinical assessment, you will receive a full refund for the cost of the medication. Consultation fees, where applicable, are non-refundable once the assessment has been completed.
For non-prescription products, standard consumer cancellation rights apply under the Consumer Contracts Regulations 2013, provided the items are returned unused and in their original sealed packaging.
The information provided on our website and during consultation is intended for general guidance only and does not constitute a substitute for professional medical advice. Our services are not designed to diagnose, treat, or cure any medical condition beyond the scope of our weight management offering.
In the event of a medical emergency, please contact 999 or attend your nearest Accident and Emergency department. For non-urgent health concerns, please contact your GP or call NHS 111.
We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Please refer to our Privacy Policy for full details on how your information is collected, used, and protected.
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms of Service, please contact Pharmacy Weight Loss Southport via the contact details provided on our website. We are committed to resolving any concerns promptly and professionally.